VBS
VBS Messaging
Send bulk email and SMS messages to VBS families with filters for registration status, volunteers, and custom recipient groups.
The Messaging page lets you communicate with VBS families in bulk. Send emails or SMS messages to all registered families, or filter by registration status to target specific groups.
Composing a Message
1
Open the Messaging page
Navigate to Messaging in your VBS admin sidebar.
2
Write your message
Compose your message using the editor. You can use template variables to personalize each message automatically:
{{parentFirstName}}— The guardian's first name{{childName}}— The child's name
Tip
Template variables are replaced automatically for each recipient — one message reaches everyone with personalized content.
Filtering Recipients
Recipients are grouped by registration status (Confirmed, Pending, etc.), making it easy to target specific groups.
1
Select status filters
Use the status filters to choose which groups of recipients should receive the message.
2
Review the recipient list
Each entry in the recipient list shows the guardian's name, email, associated children, and a volunteer badge if they signed up to help.
Note
Volunteer-only registrations appear with a volunteer badge so you can easily identify them when selecting recipients.
Viewing Member Details
Click any recipient to open a detail dialog showing full family and child information. This is useful for verifying contact information before sending a message.
Permissions
Sending messages to VBS families requires the events.manage permission.