Email or text a team, a group, a family, or everyone. Schedule it, save it as a draft, and see what went out and who opened it.
Messages are emails and texts from your church to your people. Pick who, pick email or text, write it, and send. Every message you send is kept on the Messages page so you can see how it did and send it again.
Tip
The fastest way to message a team, group, or family is from its own page. Open the team and click Message team. The message opens already addressed.
Writing a Message
1
Start a message
From your admin dashboard, open Messages under Communication and click New message. Or start from a team, group, or family page with its Message button.
2
Choose who gets it
Click into the To field and start typing. You will see teams, groups, events, forms, and families alongside people. Choose a group to add everyone in it with one click, or choose a person. Each group shows as a single chip with a count.Groups and people show up together as you typeNot sure of the name? Choose Browse all to see every team, group, and person. Open a group there to uncheck individual members.
3
Pick email, text, or both
Use Send by to choose. Texting needs the SMS add-on; without it, Text shows a lock and a link to add it. Under the To field you will see how many people get the message and who is left out, for example someone with no mobile number or who turned texts off.
4
Write it
Add a subject for email, then write your message. Under the message box you will find Templates for common notes, Personalize to drop in {{firstName}} or your church details, and Write with AI if your plan includes the AI Assistant. Choose Preview to see the email and the text as a recipient will.
Note
When you send by both email and text, the text is the plain version of the same message. Keep it under 160 characters to use one text credit per person.
Sending, Scheduling, and Drafts
1
Send now
Click Send to N people. A short confirmation shows who gets it on each channel and anything that affects your plan, like email allowance or text credits. Confirm to send.
2
Schedule for later
Use the arrow next to Send and choose Schedule. Pick a date and time. The message goes to whoever is in the chosen groups at that moment, and delivery starts within 15 minutes of the time you picked. Scheduled messages sit at the top of the Messages page where you can edit or cancel them.
3
Save a draft
Use the arrow next to Send and choose Save draft. Drafts appear on the Messages page. Click Continue to pick one back up.
Sent Messages
The Messages page lists everything that went out: who it went to, how it was sent, when, how many were delivered, and how many opened the email. Click Send again on any message to start a new one with the same people and text.
Note
Opens are counted for email only and depend on the recipient's mail app loading images. Treat the number as a floor, not an exact count.
Email Branding and From Address
Emails go out from your church's address once a custom email domain is verified in Settings. Until then they come from Hubl. Website and Full plans include your logo and colors in the email; free plans use the Hubl signature.
Posting to the Church Feed
Posting an announcement to the member feed is not a message. Use Post as the church on the Community page. Facebook and Instagram posts live in the Social Hub.
Usage
The Usage page under Communication shows your monthly email allowance and text credits, with a history you can export.