Terms of service

These Terms govern the Hubl Life website, applications, and related services (the “Service”), provided by Hubl Life LLC (“Hubl,” “we,” “us,” or “our”). “You” means the person using the Service and, when an authorized representative agrees for an organization, that organization. Our Privacy Policy explains how we handle personal information.

You must be at least 18 years old and legally able to enter this agreement to create an account or use the Service. Adults may maintain records about children through organization features; those records do not authorize a child to create an account. If you do not agree to these Terms, do not use the Service.

These Terms apply when you accept them. For existing users, a revised version takes effect as described in the notice we provide, subject to the change protections below. Posting a new version does not by itself replace an existing agreement before its applicable effective date.

An organization’s owner or administrator who purchases or manages its Service must have authority to act for and bind that organization. An invitation, membership, or volunteer role alone does not authorize a person to bind it. Organizations choose authorized users, assign permissions, and remain responsible for their instructions and use of organization features.

Provide accurate account information, protect your login credentials and verification codes, and promptly report suspected unauthorized access. You are responsible for activity you authorize and for taking reasonable steps to keep your account secure. Do not share credentials or use another person’s account without permission.

Your organization controls the purposes, permissions, and disclosure of its member, family, giving, academic, attendance, and other records. It must provide required notices and obtain any required permission or other lawful basis to collect and use those records. Organization administrators may change your access when your role or membership changes. Leaving an organization or deleting your personal account does not automatically delete records the organization is entitled or required to retain.

Parents, guardians, and authorized organization staff may enter children’s registration, allergy, emergency-contact, attendance, check-in, and pickup information. Supply only information needed for the activity and only when you have authority to do so. Organizations must limit access to appropriate staff and obtain necessary parent or guardian permissions.

The organization remains responsible for supervision, verifying pickup authorization, keeping emergency information current, and its own child-protection and emergency procedures. A software record or check-in status does not guarantee a child’s safety and does not replace in-person verification or emergency services.

You retain ownership of the text, images, recordings, files, and other content you supply, subject to others’ rights. You grant Hubl a nonexclusive, worldwide, royalty-free license to host, store, reproduce, make technical modifications to, display, and transmit it as needed to operate, maintain, secure, support, and provide the Service and your requested features. We may use service feedback to improve the Service.

When you or your organization chooses to publish, list, or share content, this license also permits its display and distribution on the public Hubl surfaces and promotional channels described below, consistent with those choices and the rights you have granted. Private records, messages, children’s information, and unpublished media are not licensed for Hubl advertising or made public merely because an organization uses Hubl. Separate permission is required to use private material in promotion.

You must have the rights needed to upload, record, livestream, and distribute content. Organizations are responsible for necessary music and recording licenses, speaker and participant permissions, publicity rights, and guardian permissions for children shown or recorded. A license for an in-person performance may not cover streaming or recordings. Our hosting or publishing tools do not supply those permissions.

We may remove or restrict content we reasonably believe is unlawful, infringing, abusive, misleading, harmful, or inconsistent with these Terms. Our copyright complaint process explains notices, counter-notices, and our repeat-infringer policy.

Plan and checkout details identify Hubl’s fees, taxes, billing interval, renewal terms, included usage, and any add-on or usage charges. By purchasing, you authorize Hubl and its payment processors to charge the amounts disclosed and agreed to. Recurring plans renew as disclosed until canceled. Additional usage, including messaging, AI, streaming, or storage, may carry separately disclosed fees.

An authorized administrator can cancel a Hubl subscription in the organization’s subscription settings. Cancellation stops renewal and takes effect at the end of the current billing period; access continues through that period. If you cannot access those controls, contact support@hubl.life or Hubl Life LLC, 3180 GA-99, Brunswick, GA 31523, United States for cancellation assistance before renewal. Canceling a Hubl subscription does not cancel a recurring donation to an organization.

Any trial’s length, included features, payment requirements, and conversion or expiration terms are those presented when you enroll. A trial does not by itself authorize charges that were not disclosed and agreed to. We will provide legally required notice before a price change applies to an existing recurring plan and obtain further consent where required.

Except where law requires a refund, we approve one in writing, or Hubl ends service for an ordinary business reason as described below, Hubl fees are nonrefundable and partial periods are not prorated. You remain responsible for properly incurred charges before cancellation. Failed or overdue payments may result in restricted paid features; contact support to resolve a billing issue.

Donations, tuition, event charges, and similar organization payments are directed to the identified recipient organization, rather than paid to Hubl as a subscription. Hubl provides software and payment integrations, including Stripe. Review the recipient, amount, recurring schedule, and any processing or platform fees shown before authorizing payment. Disclosed Hubl service fees and payment-processing charges are distinct from the amount intended for the recipient.

The recipient organization is responsible for its fundraising, goods or services, payment policies, donation acknowledgments and tax receipts, and handling refund requests. A processor-generated payment receipt does not establish tax deductibility. Hubl does not determine a recipient’s charitable status or guarantee that a donation is deductible. Contact the recipient about refunds, tax statements, or a disputed charge, or contact Hubl support for help identifying the recipient. This does not restrict your rights under applicable law or through your payment provider.

For a recurring donation, use any management or cancellation link provided with the donation or contact the recipient organization to stop future donations. If you cannot reach it or need help locating the payment, contact Hubl support. Closing a Hubl account or ending a Hubl subscription does not by itself stop an independently authorized recurring payment.

Do not use the Service for unlawful, fraudulent, abusive, harassing, or infringing activity; upload malicious code; interfere with security or availability; impersonate others; obtain unauthorized access; or reverse-engineer the Service except as allowed by law.

Organizations sending email, text messages, or other communications must have the required recipient permissions, identify the sender accurately, honor unsubscribe and opt-out requests, and follow applicable messaging laws and provider rules. Do not upload unlawfully obtained contact lists or send spam. Agreement to these Terms is not consent to receive marketing from Hubl or an organization.

When you request AI assistance, the content and context needed for that request are sent to our AI service provider, currently Anthropic through its Claude API. Submit only information you are authorized to share, and avoid unnecessary sensitive or children’s information. The Privacy Policy explains this processing.

AI output may be inaccurate, incomplete, biased, or similar to other output. Review and edit it before publishing or relying on it, including checking facts, permissions, and suitability for your audience. You remain responsible for the messages and other content you choose to use. AI output is not professional legal, medical, financial, or safety advice.

Optional integrations and linked or embedded services are operated by their respective providers and have their own terms and privacy practices. You must have authority to connect an organization’s accounts. We do not control those services, their availability, or their content.

Hubl uses YouTube API Services. By using Hubl’s YouTube integration, you agree to be bound by the YouTube Terms of Service. The Google Privacy Policy also applies to Google’s processing. You can revoke Hubl’s Google access through your Google account permissions. See our Google and YouTube privacy disclosures for the data used and deletion options.

You may stop using the Service at any time. Cancel paid subscriptions separately as described above. An authorized organization representative may contact support@hubl.life or Hubl Life LLC, 3180 GA-99, Brunswick, GA 31523, United States to request an export or deletion of organization records. Individual members and parents may contact their organization about its records or ask Hubl for help routing a request. We verify identity and authority before releasing or deleting information.

If Hubl ends your service for an ordinary business reason, we will give you at least 30 days’ notice and an opportunity during that period to obtain your records, and refund unused prepaid Hubl service fees for the period after service ends. Contact support during that period for export assistance. This also applies to ordinary business or mission-based refusals of ongoing service.

We may suspend or restrict access immediately when reasonably necessary to address abuse, fraud, a serious breach of these Terms, legal requirements, or an urgent security or safety risk. Where reasonably feasible and lawful, we will explain the reason and provide an opportunity to resolve a correctable issue before permanent termination. Access to records during a suspension may be limited to protect others or comply with law; support can discuss an authorized export when safe and lawful.

After termination, your right to use the Service ends, except for any agreed records-access period. Data retention and deletion follow our Privacy Policy and applicable obligations. Clauses about accrued payments, rights in content already used lawfully, liability, disputes, and other provisions intended by their nature to survive remain effective.

To the fullest extent permitted by law, we retain discretion to refuse service, reject account creation, restrict accounts, remove content, or end access where conduct is unlawful, abusive, fraudulent, harmful, inconsistent with these Terms, creates risk for Hubl, users, churches, ministries, or third parties, or is inconsistent with our mission, platform standards, or business interests. For ongoing service, these rights are subject to the notice, records-access, and refund protections above.

We retain sole editorial and business discretion over whether, where, and how an organization, event, page, profile, or content appears on public Hubl surfaces, including directories, search results, featured sections, recommendations, marketing pages, promotional placements, emails, social posts, and landing pages. Any display remains subject to the publication choices, content license, and privacy limits above.

Use of the Service does not guarantee a listing, ranking, feature, promotion, or public distribution. To the fullest extent permitted by law, we may decline, remove, limit, deprioritize, or stop public display or promotion at our discretion, with or without notice. A public-listing decision does not by itself restrict an organization’s private use unless we separately suspend or end access under these Terms.

The Service’s software, design, functionality, interfaces, workflows, branding, and related intellectual property belong to Hubl or its licensors. These Terms give you a limited right to use the Service as permitted, not ownership of it. Do not copy, remove, obscure, modify, register, or create confusingly similar Hubl marks, logos, names, domains, or branding without our written permission. This does not limit uses protected by law.

If an authorized representative accepts these Terms for an organization, that organization will defend Hubl against third-party claims arising from its unlawful uploads or unlawful messaging through the Service, and pay resulting damages and reasonable legal costs finally awarded or agreed in a settlement it approves. This obligation applies only to the extent the claim results from the organization’s violation of law or third-party rights, and excludes any portion caused by Hubl’s own breach, negligence, or misconduct.

Hubl must promptly notify the organization of the claim, reasonably cooperate at the organization’s expense, and allow it to control the defense with reasonably acceptable counsel. No settlement may admit fault by Hubl, impose a nonmonetary obligation on Hubl, or fail to release Hubl without its consent, which will not be unreasonably withheld. This organization obligation does not apply to individual members merely because they have an account.

To the maximum extent permitted by law, the Service is provided “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose, title, or noninfringement. We do not guarantee uninterrupted, error-free, or entirely secure operation. These disclaimers do not remove any express obligation in these Terms or any warranty or remedy that cannot lawfully be excluded.

To the maximum extent permitted by law, Hubl’s and its suppliers’ total aggregate liability arising out of or relating to the Service or these Terms is limited to the greater of US $100 or the Hubl service fees actually paid to Hubl by you or by your organization on your behalf for the affected Service during the 12 months before the first event giving rise to the claim. Related claims share one cap and do not create separate caps. Donations, tuition, event charges, other payments to organizations, and pass-through payment-processing charges are excluded from the service fees used to calculate this cap.

To the maximum extent permitted by law, Hubl and its suppliers are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, goodwill, data, or business opportunities. Nothing in these Terms excludes or limits fraud, willful misconduct, or any liability, consumer protection, privacy right, or other right or remedy that applicable law does not allow us to waive or limit. Where a limitation is prohibited, it applies only to the lawful extent.

Georgia law governs these Terms, excluding its conflict-of-laws rules, subject to mandatory protections under the law that applies to you. Disputes will be heard in the state courts located in Glynn County, Georgia, or the federal courts serving Glynn County, and the parties consent to those courts, except where mandatory law allows or requires a different forum. Consumers retain any mandatory protections and local-court rights, including those in their country of residence.

Please contact us first so we can try to resolve a concern. This request does not prevent urgent relief, reporting to a regulator, or exercising a right within a legal deadline. You must comply with applicable U.S. export controls and sanctions and may not use the Service where prohibited by those laws.

We may update these Terms. For a material revision, we will make reasonable efforts to give at least 30 days’ notice before it takes effect, using an account notice, email, or another appropriate means. The notice will identify the effective date. We will request affirmative agreement where required. Continued use after that date constitutes acceptance only to the extent permitted by law. You may stop using the Service and cancel renewal if you disagree. Prior versions remain available for reference.

If a provision is invalid or unenforceable, it will be limited to the extent lawful, and the remainder stays in effect. Failure to enforce a provision does not waive it. The English version controls a conflicting translation except where mandatory law requires otherwise.

For questions about these Terms, billing, or records, contact support@hubl.life or Hubl Life LLC, 3180 GA-99, Brunswick, GA 31523, United States.