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Giving

Turn on online giving

Connect a bank account, add the funds people can give to, and check that both charges and payouts are on before you share the page.

Online giving is off until two things are true: a bank account is connected, and your church has at least one fund for gifts to land in. This guide does both, then shows you how to confirm the page actually works before you put it in front of anyone.

Note

You need permission to see billing for your church — normally an owner or administrator. Hubl uses to move the money, and gifts go into your church’s own Stripe account, not through Hubl.

Connect a bank account

1

Open Payments

From your , open Giving, then Payments at the bottom of that menu. The page opens on Online payments aren’t live. until setup is finished.
Everything Stripe will ask you for is listed before you start.
2

Gather what Stripe asks for

The page tells you what to have ready: your organization’s legal name and EIN, bank account and routing numbers, and a contact. Stripe is verifying a real organization, so these have to match your church’s registration.
3

Choose Get started

This hands you to Stripe to create or sign in to the account that will hold your gifts. Work through Stripe’s questions and you are returned to the Payments page afterwards.
4

Check charges and payouts

Back on the Payments page, look for Charges on · Payouts on. Charges means Stripe will take money; payouts means it will deposit that money with you. Both have to be on — the giving page stays hidden from visitors until they are.

If it is not live yet

Stripe rarely finishes in one sitting. The Payments page names the actual reason and gives you the matching action:

  • “Stripe needs more information.” Stripe is waiting on you. The outstanding items are listed underneath. Choose Resolve in Stripe and supply them.
  • “Stripe is reviewing your account.” You have done your part. Leave the page open and it refreshes itself as the review clears; there is nothing to chase.
  • “Account setup is incomplete.” You left Stripe part-way through. Choose Complete setup to pick up where you stopped.

Warning

Waiting will not clear “Stripe needs more information”. That message means Stripe has asked you a question, and nothing moves until you answer it.

Add the funds people can give to

A fund — General, Missions, Building — is what a donor picks on the giving form. You need at least one. Until you have one, your Giving page says There are no funds to give to yet.

1

Open Categories

From Giving, choose Categories under Setup, then Add Category.
2

Name it the way a donor would

Name is what people see on the giving form. A Description is optional and explains the fund. A Goal Amount is optional too; set one and the fund shows a progress bar, leave it and the card reads No goal set. Color styles that bar.
3

Pick a default

Mark one fund as the default. Gifts that arrive without a choice land there, and the default fund cannot be deleted.

Tip

Three to five funds is plenty. Every extra one is another decision between a person and their gift.

Note

A fund’s Current Amount counts gifts taken through Hubl from the moment the fund existed. Donations brought in through a CSV import are not added to it, so after a migration the fund totals will read lower than your donation history. The history is the number to trust.

Check it works, then share it

Once charges and payouts are both on, your giving page is live at /give and a Give link appears in your public site navigation. Two controls appear at the top of the Giving page as well:

  • QR code opens Giving Page QR Code, where you can Copy URL or Download the image for bulletins, screens and printed materials.
  • A link straight to the public giving page, so you can see what a visitor sees.
1

Open your own giving page

Visit it as a visitor would. You should see your church name, a Give Now button and your funds listed underneath. If you get Giving Not Available instead, charges and payouts are not both on yet.
2

Walk the form without paying

Choose an amount and step through Amount, Designation and Your Info. You are looking for the right church name, the right funds and sensible fee wording. Close the form before the payment step and nothing is charged.
3

Give once, for real

A small gift from your own card is the only way to see the whole path. It arrives in Giving → History, and the receipt reaches the email you entered. You can refund it in Stripe afterwards.

Note

Hubl does not add a fee on top of Stripe’s. On the giving form, card gifts are charged 2.9% + 30¢ and bank transfers 0.8% capped at $5, and donors can choose to cover that themselves.

What Hubl giving does not do

There is no recurring or scheduled giving. A donor cannot set up a weekly or monthly gift that charges itself, and there is no page for managing one. What a member can do is record a pledge — an amount they intend to give between two dates — which tracks the commitment without moving any money. See Find your giving history and receipt.

What next

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