For Visitors

Managing Your Group Registration

View your registration status, add individual attendees, make payments, and upload documents from your registration dashboard.

After registering your group for an event, you have access to a registration dashboard where you can manage your attendees, make payments, upload documents, and track your registration status. This article covers everything you can do from that dashboard.

Accessing Your Dashboard

You can reach your registration dashboard in two ways:

  • Click the View My Registration link on the confirmation screen right after registering.
  • Visit the event page while logged in — you will be taken to your dashboard automatically if you have an existing registration.

Registration Overview

The Overview tab shows your registration details at a glance:

  • Status — Pending Review, Approved, Confirmed, or Cancelled.
  • Church information — your church name and location.
  • Contact person — name, email, and phone.
  • Headcounts — male and female students and chaperones with the total.
  • Payment status — Unpaid, Partially Paid, Paid in Full, or Override. Shows the amount paid versus the amount due.

You can edit your church information, contact details, and headcounts at any time by clicking the Edit button on the Overview tab. Updating your headcount will automatically recalculate your total amount due based on the current pricing tier.

Your registration overview showing status, church info, headcounts, and payment status

Note

If the event organizer has included payment instructions (such as a mailing address for checks or a payment deadline), they will be displayed on your dashboard.

Adding Individual Attendees

The Attendees tab lets you provide details for each person in your group. This is separate from the headcount numbers you entered during registration — attendee records let you list specific individuals.

1

Add an attendee

Click the Add Attendee button and fill in their information:
  • First Name and Last Name (required)
  • Type — Student or Chaperone
  • Gender, Age, and Grade
  • Email and Phone
  • Notes — any additional information the organizer should know
2

Edit or remove attendees

Each attendee row has edit and delete buttons. Click edit to update their details or delete to remove them from the list.
The attendees tab showing individual attendee details with edit and delete options

Tip

Adding individual attendees helps the event organizer plan logistics like name badges, room assignments, and meal counts. Fill these in as soon as you know who is coming.

Making Payments

1

View your balance

The Payments tab shows your total amount due, amount paid so far, and remaining balance. Below that is a history of all payments recorded for your registration.
2

Pay online

If the organization accepts online payments, you will see a Pay Now button. Enter the amount you want to pay and click the button. You will be redirected to a secure Stripe checkout page to complete the payment by credit or debit card. After paying, you are returned to your dashboard and the payment is recorded automatically.

Your payment status updates automatically as payments are recorded:

  • Unpaid — no payments received yet.
  • Partially Paid — some payments received but a balance remains.
  • Paid in Full — total payments meet or exceed the amount due.
The payments tab showing your balance, Pay Now button, and payment history

Note

If the event requires a deposit, the deposit amount is shown during registration. You can pay the deposit first and the remaining balance later — your status will show as Partially Paid until the full amount is covered.

Marking Attendees as Paid

If you are tracking payments per individual (for example, when each family pays separately), you can mark individual attendees as paid. On the Attendees tab, each attendee has a paid toggle. This is for your own tracking — it does not affect the overall registration payment status.

Uploading Documents

You can attach documents to your registration or to individual attendees. Common uses include:

  • Signed liability waivers
  • Medical release forms
  • Background check documentation for chaperones
  • Insurance certificates
1

Upload to your registration

On the Overview tab, use the Upload Document button to attach files to your registration as a whole.
2

Upload to an attendee

On the Attendees tab, expand an attendee's row and use the Upload button to attach documents specific to that person.

You can remove uploaded documents at any time by clicking the remove button next to the file name.

Ready to Transform Your Church's Online Presence?

Start for free and see how easy it can be to connect with your community.